Delivery and payment
Shipping and Payments
Delivery
1. Delivery times
• Orders are prepared and shipped within 1 to 2 working days after payment validation.
• Delivery times vary depending on the destination:
• Metropolitan France : 2 to 5 working days.
• European Union : 5 to 7 working days.
• Rest of the world : 7 to 14 working days (varies depending on destination).
2. Delivery methods
We offer several delivery options:
• Standard delivery (Colissimo) : Fast and secure delivery.
• Express delivery (Chronopost) : For urgent orders.
You will receive a tracking number as soon as your order is shipped.
3. Delivery costs
• Metropolitan France : From €5.90 (free for all orders over €80).
• European Union : From €9.90.
• International : Fees vary depending on destination and package weight.
The exact delivery costs will be calculated and displayed before your order is validated.
4. Areas served
We deliver:
• In Metropolitan France , Corsica and DOM-TOM.
• In Europe and some international countries.
If your region is not covered, contact us at [email@example.com].
Payments
1. Accepted payment methods
We accept the following payment methods:
• Bank cards : Visa, Mastercard, American Express.
• PayPal : Secure payment with or without a PayPal account.
• Payment in several installments (if applicable, with a partner such as Alma or Klarna) .
2. Payment security
All payments made on our site are secured thanks to the SSL protocol and our certified payment partners. Your personal and banking data are encrypted and are never stored on our servers.
3. Currency
All transactions are made in Euros (€) .
Quick FAQ
• Can I change my shipping address after I have placed an order?
Yes, contact us within 24 hours of your order at contact@aupetitbeldi.fr.
• What are your reimbursement deadlines?
Refunds are processed within 7 business days of receipt of the returned product.
If you have any additional questions, please do not hesitate to contact our customer service:
• Email : contact@aupetitbeldi.fr
• Phone : +33 1 23 45 67 89